Sales Representative
Almada, Portugal
Skills
Sales Management
Problem Resolution
Customer Satisfaction
Needs Assessment
Customer Service
Customer Retention
Languages
Portuguese
English
Spanish
Hugo Correia
I am an enthusiastic Sales Representative who is self-motivated and results driven, with 5 years experience establishing, developing and mantaining business relationships with customers from clinical, pharmaceutical and water laboratories. I have a backgound in Biochemistry and more than 6 years experience in clinical microbiology.
Work Experience
Sales Representative
Iberlab & Imunoreage
Mar 2015 - Current
Achievements
- Successfully achieved 110% of my sales plan each year;
- Ranked top Sales Representative for 4 years;
- Successfully launched new products and sales programs.
Competences
- Maintain desirable pricing levels through effective sales negotiation;
- Develop clear and effective written proposals and quotations for current and prospective customers;
- Expedite the resolution of customer’s problems and complaints;
- Develop and maintain all account/contact details within Iberlab’s CRM database. Utilize same to effectively monitor and direct customer purchasing activities
- Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business for the company’s products;
- Provide post-sales support to customers;
- Perform customer training.
Clinical Microbiologist / Lab Specialist
Hospital Militar das Forças Armadas
Set 2013 - Set 2014
Competences
- Responsible for specimen processing.
- Performed molecular biology assays for Mycobateria detection in human samples;
- Reviewed intermediate test results, QC records, proiciency testing results,and preventive maintenance records;
- Assisted in review of current, and initiation of new, SOP and Quality Control procedures;
- Performed, monitored and recorded microbiological diagnostics of bacterial, mycobacterial and fungal infections, all human specimen, growing cultures;
- Performed quality control testing for several methodologies.